First of all if you want to send something back, please contact us under:
and then we will fix it.
For all the legal stuff just see below:
Right of withdrawal for consumers
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed).
Right of withdrawal
You have the right to cancel this contract within 14 days without giving any reason.
The revocation period is 14 days from the day
– you or a third party named by you, who is not the carrier, has taken possession of the goods or has taken possession of the goods, insofar as you have
you have ordered one or more goods as part of a single order and these are or will be delivered as a single unit;
– the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods, provided that
you have ordered several goods as part of a single order and these are delivered separately;
– the day on which you or a third party named by you, who is not the carrier, has taken possession of the last part of the consignment or the last item, provided that you have ordered several goods as part of a single order and these are delivered separately.
or, if you have ordered goods that are delivered in several partial consignments or pieces, has taken possession of the last partial consignment or piece;
In order to exercise your right of cancellation, you must send us (GbR Sebastian Dinger, Manuel Dinger, Erlenbadstraße 73, 77880 Sasbach, EMail-address: firstname.lastname@example.org) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail).
about your decision to revoke this contract. You can use the attached sample cancellation form for this purpose,
which, however, is not mandatory.
To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocation
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within 14 days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you.
In no case will you be charged any fees for this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you notify us of the cancellation of this contract. The deadline shall be deemed to have been met if you send off the goods before the 14-day period has expired.
You shall bear the direct costs of returning goods that can be sent by parcel post as well as the direct costs of returning goods that cannot be sent by parcel post.
goods that cannot be sent by parcel post. The costs for goods that cannot be sent by parcel post are estimated at a maximum of around EUR 80.
You only have to pay for any loss in value of the goods if this loss in value is due to the fact that the goods were not inspected for their quality, properties and functioning,
properties and functioning of the goods is not necessary.
Sample cancellation form
(If you wish to cancel the contract, please fill in this form and return it).
– To GbR Sebastian Dinger, Manuel Dinger , Erlenbadstraße 73, 77880 Sasbach, e-mail address: email@example.com:
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
– Ordered on (*)/ received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only in case of paper communication)
(*) Delete where inapplicable.